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Lucky Creek Casino Bonus for New Players
Players who are looking for the best game selection around as well as other excellent qualities such as a wide variety of banking options and quick withdrawal times are going to find all of that and more at Lucky Creek Casino. What's more, this gambling site is known for brilliant bonuses and that is something that you will learn about as soon as you join. When you register as a new player at this gambling site, you are going to be able to get a welcome package as soon as you make your first deposit. This welcome bonus is a 100% match up to $500 that will make your bankroll much bigger and open up more possibilities to win real money. As you might expect, this promo comes with wagering requirements and they are set at 40x which is quite acceptable and absolutely doable even for players who do not log into the site on a daily basis. Be sure to read the terms and conditions for the game contribution percentages as these can differ. Slots contribute 100% but not all games are permitted.
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This is a good welcome offer and a great way to boost the money that you have to play with as soon as you get in the virtual doors at Lucky Creek Casino. For an even better deal, we recommend using one of our no deposit coupons. This will allow you to play real money games without depositing and win real money too if lady luck chooses to smile on you! We have a range of specials including free spins for slots fans, free chip vouchers for blackjack and video poker, and much more. No matter what types of casino games you are looking to play in order to win real money, we've got you covered. Visit the new player free promos page here on this website for more information.
Regular Player Bonuses
The Lucky Creek Casino bonus offers don't end on signup; just imagine how unhappy players would be if they got one good bonus when they first join this gambling site and then never again! Fortunately, that is not the case at all. There are plenty of regular player promos here and that is something that keeps players just like you coming back for more fun and to win real money when they are able to. You will even get to take part in regular tournaments with additional cash prizes to be won on selected games at specific times, and that too can be lucrative with enough luck. A range of current promotions is available to all players at Lucky Creek Casino including a selection of free spins, VIP promo giveaways, themed specials, and other very tempting deals. The good news does not even end there because you will also get 'reload' bonuses that are very effective at boosting your bankroll with every deposit that you make, and this means you get to play even more games and maybe even win real money too. Cashback is another way that the site rewards regular players and makes losses more bearable; basically, players are able to get a percentage of their losses reimbursed and that extends their playtime and fun. The promotions page of the casino is packed with great offers and rewards so be sure to visit it regularly.
The most loyal players at Casino Lucky Creek have even more to look forward to since there's a loyalty program here that rewards players with comp points for every wager that they place. These comp points may be redeemed for great prizes such as holidays to the Bahamas, cash, and other rewards that other players do not have access to, making it a great idea to be a loyal player at this gambling site.
Our all player Lucky Creek Casino bonus page is filled to the brim with offers that you will certainly want to consider. Visit today for the latest offers. Higher reloads, bigger bankroll boost, extra spins, and special no deposit coupon codes make gambling online even easier.
Software Review
It should definitely go without saying that players want to know that the site which they choose to play in have exceptional software and that means working only with the very best software providers in the industry. Thankfully, the management team at Lucky Creek Casino completely understands this.
This gambling site uses Betsoft, Rival Gaming and Saucify software, ensuring that they provide players with the high-quality software that they expect to get. With all these amazing software companies under their virtual roof, this site guarantees the fastest loading times, sharpest graphics, and stunning audio that makes their game selection one of the best around. The software is available in no download instant play and compatible with all operating systems including Mac. Each of these software providers has their own unique benefits and you can find out more by visiting our software reviews section.
Great Game Options for Everyone
Of course, the end result of working with some of the best software developers in the industry is to have great casino games for players and that is exactly what you get here. You will be able to use various Lucky Creek Casino bonuses to enjoy a host of games that will keep you well entertained and even allow you to win real money that you can cash out to your local bank account once you have complied with any and all wagering requirements. All the exciting games that are waiting for you at this gambling site can be tried in demo mode, but you won't win real money this way and that just won't do. Try a no deposit code instead because this will open up the doors to win real money without you having to fund your account at all. Slots make up the biggest category of games here and there's something for every taste. The variety of themes and features is great and popular choices include Wolf Street, Sin City Nights, Wishing Cup. The Last Pharaoh, Bucksy Malone, Chariots of Fire, Cleopatra's Coin, Code 211, Age of Spartans, Midnight Racers, Monkey Business, Small Soldiers, and Ocean Treasure. Extra spins are given on a regular basis and especially when new titles are released which makes a big impact on the fun factor that slots lovers can have at Lucky Creek Casino.
Slots provide players with a lot of good times and chances to win real money, but table games are also very exciting and, if you happen to prefer these casino games, you are going to find plenty of them here. The table games category at Lucky Creek Casino has everything you would expect to get out of a top site, including popular titles such as Atlantic City Blackjack, European Blackjack, European Roulette, Punto Banco, Vegas Strip Blackjack, 3 Card Poker, Single Deck Blackjack Elite, and more. There are plenty of excellent table game choices here with betting limits to suit all players so boredom is never an option. Plus, you will get to use no deposit chips codes to win real money or test out a new betting system that you have a good feeling about!
If video poker is what you are mostly into when it comes to gambling games, the video poker section at this gambling sit#e is going to keep you entertained for hours on end. This games category is packed with outstanding titles like Aces & Faces, Deuces Wild, Joker Poker, Deuces & Joker, Jacks or Better, Rocket Jacks, and more. If you want something a bit different, you are going to get a kick out of the multi-hand variants are included and with the lowest house edge, you can win real money quicker than ever.
Six other games finish the lineup at this awesome gambling site and you just might get to play them with a no deposit offer. Play Superkeno, Power Ball Keno, Lucky Scratch, Keno, Captain Keno, and Berry Picker.
Lucky Creek Casino Mobile Gaming
The online gambling industry changed the way that people all over the world get to enjoy their favourite types of casino games, and that happened more than two decades ago! No longer did people have to travel long distances at a heavy cost just to play slots, roulette, and other games. All they had to do was turn their computer on and log into a top gambling site, saving them a lot of hassles and money. How could things possibly get better? Well, they did in the 2000s with the advent of smartphones and tablets which allowed people to play casino games anywhere they happened to be as long as they could connect their handheld device to the Internet!
Fans of gaming on the go can get in on the action on smartphones and tablets with a Casino LuckyCreek bonus just like players who use a computer. The website is fully mobile compatible and can be visited by using your mobile browser. There is no app download required and that makes it easier to use for most players. Claim all the great first-time player and regular promo offers with the tap of the screen. Compatible with iPhone, iPad, and Android smartphones and tablets. Everything will adjust to suit the size of your screen too. Don't forget our exclusive mobile promos that let you play free without having to deposit.
A Few Things to Pay Special Attention to
Lucky Creek Casino is certainly one of the best options for players who want to have fun and have a decent chance of making a profit with casino games, but there are a few things to pay special attention to. Keep in mind that most promotions that you will be able to activate come with wagering requirements and other terms and conditions; it is important that you understand these before claiming an offer so that you know that you can comply with them without any issues at all. Something else worth not forgetting is to have fun while playing. A lot of players focus too heavily on winning and completely forget that they are supposed to be having a good time but you do not have to do that!
Lucky Creek Bonus Money
- Accepts Bitcoin Deposits
- 100% up to $500 Welcome Bonus
- 24/7 Customer Support
- 11+ Years of Experience
Lucky Creek is a small online casino featuring a Wild West theme, which you will notice in all of their western-style graphics. This casino was founded in 2010 by Genesys Technology Group who is licensed in Curacao in the Netherlands Antilles, which is also where their operation is based.
On their website, Lucky Creek Casino claims to have the best games, the most exciting promotions, highest returns and an unmatched level of security for the players and their funds. Let's now take a closer look at Lucky Creek's offerings to see if they're telling the truth!
Players Accepted: Canada, New Zealand, all excluding below
Players Not Accepted: Australia, Curacao, France, Hungary, Netherlands, South Africa, Switzerland, United Kingdom, United States
Reputation
Lucky Creek Casino is licensed by the government of Curacao which is not exactly known for its tight regulations on the sites that they watch over. However, this is still much better than not having a license at all. Plus, in addition to their legit gaming license, Lucky Creek Casino also features a ton of 'Play it Safe Credentials'. These features include belonging to the Internet Content Rating Association, having independent auditors, and also having monthly globally-accredited audits performed on their casino games.
Lucky Creek Casino also has 100% secure 2048-bit RSA encryption technology, that is more secure than the usual 128-bit encryption that most online casinos utilize. This added security means you should have no issues when it comes to depositing or withdrawing funds. Plus, your personal information has little to no chance of being stolen.
When doing my research, I also found that there are very little complaints from players. In fact, the online casino boasts the title of 'Best Bonus' and 'Best Mobile Casino' awarded by Gambling City. If you combine this with the fact that they have been in business for eleven years, I feel comfortable with the reputation that Lucky Creek Casino currently has in the online gambling industry.
Available Casino Games
All of the games on Lucky Creek Casino are powered by the software development company Saucify. This less well-known provider boasts a fairly well-rounded selection of table games, video poker games, and slot machines with truly top-notch graphics. They are a reasonable alternative to development company Realtime Gaming, who is currently dominating the American online casino market.
Here is a closer look at what types of online casino games you can find on the site.
Online Slots
In the slot section of Lucky Creek Casino's game library, you will find 72 video slot games as well as 17 classic slot games. With a total of 89 slot games, this is way below the average amount that an online casino usually offers. However, they make up for this lack of options by offering a bunch of slot games with superior graphics and a wide variety of themes to choose from.
Another great aspect of the slot games on Lucky Creek Casino is that four have a progressive jackpot attached. At the time of writing, these progressive jackpots range anywhere from to $20,000 to $100,000, which is a good payday for anyone!
Table Games
Lucky Creek Casino is primarily focused on slots. However, they do offer a range of blackjack and roulette, baccarat, three card poker and craps to players. Blackjack is the most common table game found on the site, with four different varieties available. Each one also comes with a higher-stakes 'elite' addition to suit high-rollers. Across all games, stakes range from $1 and go up to £100. So, there should be a format for everyone who loves to play blackjack! The highest return amongst these games is single deck blackjack at 99.7% while the lowest return is 99.43% in European Blackjack.
50 Free Spins for Lucky Creek Casino. Code: CHIPYSPIN 50 Free Spins for All players Wager: 60xB Max Withdrawal: $100. Bonus valid until: 2021-02-28 Valid for: Samba Spins Slot. No multiple accounts or free bonuses in a row are allowed.
This is a good welcome offer and a great way to boost the money that you have to play with as soon as you get in the virtual doors at Lucky Creek Casino. For an even better deal, we recommend using one of our no deposit coupons. This will allow you to play real money games without depositing and win real money too if lady luck chooses to smile on you! We have a range of specials including free spins for slots fans, free chip vouchers for blackjack and video poker, and much more. No matter what types of casino games you are looking to play in order to win real money, we've got you covered. Visit the new player free promos page here on this website for more information.
Regular Player Bonuses
The Lucky Creek Casino bonus offers don't end on signup; just imagine how unhappy players would be if they got one good bonus when they first join this gambling site and then never again! Fortunately, that is not the case at all. There are plenty of regular player promos here and that is something that keeps players just like you coming back for more fun and to win real money when they are able to. You will even get to take part in regular tournaments with additional cash prizes to be won on selected games at specific times, and that too can be lucrative with enough luck. A range of current promotions is available to all players at Lucky Creek Casino including a selection of free spins, VIP promo giveaways, themed specials, and other very tempting deals. The good news does not even end there because you will also get 'reload' bonuses that are very effective at boosting your bankroll with every deposit that you make, and this means you get to play even more games and maybe even win real money too. Cashback is another way that the site rewards regular players and makes losses more bearable; basically, players are able to get a percentage of their losses reimbursed and that extends their playtime and fun. The promotions page of the casino is packed with great offers and rewards so be sure to visit it regularly.
The most loyal players at Casino Lucky Creek have even more to look forward to since there's a loyalty program here that rewards players with comp points for every wager that they place. These comp points may be redeemed for great prizes such as holidays to the Bahamas, cash, and other rewards that other players do not have access to, making it a great idea to be a loyal player at this gambling site.
Our all player Lucky Creek Casino bonus page is filled to the brim with offers that you will certainly want to consider. Visit today for the latest offers. Higher reloads, bigger bankroll boost, extra spins, and special no deposit coupon codes make gambling online even easier.
Software Review
It should definitely go without saying that players want to know that the site which they choose to play in have exceptional software and that means working only with the very best software providers in the industry. Thankfully, the management team at Lucky Creek Casino completely understands this.
This gambling site uses Betsoft, Rival Gaming and Saucify software, ensuring that they provide players with the high-quality software that they expect to get. With all these amazing software companies under their virtual roof, this site guarantees the fastest loading times, sharpest graphics, and stunning audio that makes their game selection one of the best around. The software is available in no download instant play and compatible with all operating systems including Mac. Each of these software providers has their own unique benefits and you can find out more by visiting our software reviews section.
Great Game Options for Everyone
Of course, the end result of working with some of the best software developers in the industry is to have great casino games for players and that is exactly what you get here. You will be able to use various Lucky Creek Casino bonuses to enjoy a host of games that will keep you well entertained and even allow you to win real money that you can cash out to your local bank account once you have complied with any and all wagering requirements. All the exciting games that are waiting for you at this gambling site can be tried in demo mode, but you won't win real money this way and that just won't do. Try a no deposit code instead because this will open up the doors to win real money without you having to fund your account at all. Slots make up the biggest category of games here and there's something for every taste. The variety of themes and features is great and popular choices include Wolf Street, Sin City Nights, Wishing Cup. The Last Pharaoh, Bucksy Malone, Chariots of Fire, Cleopatra's Coin, Code 211, Age of Spartans, Midnight Racers, Monkey Business, Small Soldiers, and Ocean Treasure. Extra spins are given on a regular basis and especially when new titles are released which makes a big impact on the fun factor that slots lovers can have at Lucky Creek Casino.
Slots provide players with a lot of good times and chances to win real money, but table games are also very exciting and, if you happen to prefer these casino games, you are going to find plenty of them here. The table games category at Lucky Creek Casino has everything you would expect to get out of a top site, including popular titles such as Atlantic City Blackjack, European Blackjack, European Roulette, Punto Banco, Vegas Strip Blackjack, 3 Card Poker, Single Deck Blackjack Elite, and more. There are plenty of excellent table game choices here with betting limits to suit all players so boredom is never an option. Plus, you will get to use no deposit chips codes to win real money or test out a new betting system that you have a good feeling about!
If video poker is what you are mostly into when it comes to gambling games, the video poker section at this gambling sit#e is going to keep you entertained for hours on end. This games category is packed with outstanding titles like Aces & Faces, Deuces Wild, Joker Poker, Deuces & Joker, Jacks or Better, Rocket Jacks, and more. If you want something a bit different, you are going to get a kick out of the multi-hand variants are included and with the lowest house edge, you can win real money quicker than ever.
Six other games finish the lineup at this awesome gambling site and you just might get to play them with a no deposit offer. Play Superkeno, Power Ball Keno, Lucky Scratch, Keno, Captain Keno, and Berry Picker.
Lucky Creek Casino Mobile Gaming
The online gambling industry changed the way that people all over the world get to enjoy their favourite types of casino games, and that happened more than two decades ago! No longer did people have to travel long distances at a heavy cost just to play slots, roulette, and other games. All they had to do was turn their computer on and log into a top gambling site, saving them a lot of hassles and money. How could things possibly get better? Well, they did in the 2000s with the advent of smartphones and tablets which allowed people to play casino games anywhere they happened to be as long as they could connect their handheld device to the Internet!
Fans of gaming on the go can get in on the action on smartphones and tablets with a Casino LuckyCreek bonus just like players who use a computer. The website is fully mobile compatible and can be visited by using your mobile browser. There is no app download required and that makes it easier to use for most players. Claim all the great first-time player and regular promo offers with the tap of the screen. Compatible with iPhone, iPad, and Android smartphones and tablets. Everything will adjust to suit the size of your screen too. Don't forget our exclusive mobile promos that let you play free without having to deposit.
A Few Things to Pay Special Attention to
Lucky Creek Casino is certainly one of the best options for players who want to have fun and have a decent chance of making a profit with casino games, but there are a few things to pay special attention to. Keep in mind that most promotions that you will be able to activate come with wagering requirements and other terms and conditions; it is important that you understand these before claiming an offer so that you know that you can comply with them without any issues at all. Something else worth not forgetting is to have fun while playing. A lot of players focus too heavily on winning and completely forget that they are supposed to be having a good time but you do not have to do that!
Lucky Creek Bonus Money
- Accepts Bitcoin Deposits
- 100% up to $500 Welcome Bonus
- 24/7 Customer Support
- 11+ Years of Experience
Lucky Creek is a small online casino featuring a Wild West theme, which you will notice in all of their western-style graphics. This casino was founded in 2010 by Genesys Technology Group who is licensed in Curacao in the Netherlands Antilles, which is also where their operation is based.
On their website, Lucky Creek Casino claims to have the best games, the most exciting promotions, highest returns and an unmatched level of security for the players and their funds. Let's now take a closer look at Lucky Creek's offerings to see if they're telling the truth!
Players Accepted: Canada, New Zealand, all excluding below
Players Not Accepted: Australia, Curacao, France, Hungary, Netherlands, South Africa, Switzerland, United Kingdom, United States
Reputation
Lucky Creek Casino is licensed by the government of Curacao which is not exactly known for its tight regulations on the sites that they watch over. However, this is still much better than not having a license at all. Plus, in addition to their legit gaming license, Lucky Creek Casino also features a ton of 'Play it Safe Credentials'. These features include belonging to the Internet Content Rating Association, having independent auditors, and also having monthly globally-accredited audits performed on their casino games.
Lucky Creek Casino also has 100% secure 2048-bit RSA encryption technology, that is more secure than the usual 128-bit encryption that most online casinos utilize. This added security means you should have no issues when it comes to depositing or withdrawing funds. Plus, your personal information has little to no chance of being stolen.
When doing my research, I also found that there are very little complaints from players. In fact, the online casino boasts the title of 'Best Bonus' and 'Best Mobile Casino' awarded by Gambling City. If you combine this with the fact that they have been in business for eleven years, I feel comfortable with the reputation that Lucky Creek Casino currently has in the online gambling industry.
Available Casino Games
All of the games on Lucky Creek Casino are powered by the software development company Saucify. This less well-known provider boasts a fairly well-rounded selection of table games, video poker games, and slot machines with truly top-notch graphics. They are a reasonable alternative to development company Realtime Gaming, who is currently dominating the American online casino market.
Here is a closer look at what types of online casino games you can find on the site.
Online Slots
In the slot section of Lucky Creek Casino's game library, you will find 72 video slot games as well as 17 classic slot games. With a total of 89 slot games, this is way below the average amount that an online casino usually offers. However, they make up for this lack of options by offering a bunch of slot games with superior graphics and a wide variety of themes to choose from.
Another great aspect of the slot games on Lucky Creek Casino is that four have a progressive jackpot attached. At the time of writing, these progressive jackpots range anywhere from to $20,000 to $100,000, which is a good payday for anyone!
Table Games
Lucky Creek Casino is primarily focused on slots. However, they do offer a range of blackjack and roulette, baccarat, three card poker and craps to players. Blackjack is the most common table game found on the site, with four different varieties available. Each one also comes with a higher-stakes 'elite' addition to suit high-rollers. Across all games, stakes range from $1 and go up to £100. So, there should be a format for everyone who loves to play blackjack! The highest return amongst these games is single deck blackjack at 99.7% while the lowest return is 99.43% in European Blackjack.
Infortunately, despite a good blackjack selection, the number of other table games on the site is lacking.
Video Poker
There are a total of 12 different video poker games available on Lucky Creek Casino, which includes games such as Aces & Faces Poker, Deuces Wild Bonus Poker, Jacks or Better, and Joker Poker. One exciting part of this section is that each game (with the exception of Rocket Jacks Poker) comes with the option of playing either one hand at a time, 10 hands at a time, or 50 hands at a time.
Another perk is that the aforementioned Rocket Jacks Poker comes with a progressive jackpot attached. This is somewhat rare to see on the internet, even though it is quite popular in brick and mortar casinos. At the time of this writing, the jackpot is at almost $3,000, but you can only win it if you bet the max bet and you hit a royal flush at the same time. Therefore, I recommend making the maximum bet in this game at all times due to the increase in value that those extra coins provide.
Other Games
There are a total of six games in the 'Other Games' category, which is meant for games which do not fit into a neat little box as the others do. Of these six games, four of them are Keno variations: Captain Keno, Powerball Keno, Classic Keno, and Super Keno. Keno is a popular lottery-style casino game that can be found all over the world. The other two games are scratch cards which are very similar to the ones you can buy in a gas station except you use your mouse to scratch them off instead of a quarter.
Bonuses & Promotions
As with many online casinos, Lucky Creek offers a range of bonuses and promotions across its site. This is inclusive of a welcome bonus for new players, a loyalty program to reward exisiting ones, and several short-term promotions that change regularly, coinciding with days of the year and holidays.
Welcome Bonus
The first promotion available at Lucky Creek Casino is a 100% match bonus for up to $500. This offer is only available to new sign-ups, and to claim you need to use the bonus code LUCKY1. This bonus can only be claimed on your first deposit on the site, so bear this in mind when depositing funds. To claim the full $500 bonus, $500 needs to be deposited. In addition to this, you can also claim a total of 25 free spins on the slot game Age of Spartans using the bonus code 'MARSHAL'.
The playthrough requirements on Lucky Creek Casino are around average for the industry, sitting at 40x the amount of your bonus. For example, if you deposit $500 when using the sign-up bonus to claim the full $500 in bonus money, you will need to make $20,000 worth of bets before you can withdraw your funds. It is also worth noting that you must clear your bonus solely playing slots, so I would advise looking for another online casino if you have a preference for table games.
Loyalty Club
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The Loyalty Club is Lucky Creek's way of rewarding their most frequent players with prizes such as free spins, bonus money, free gadgets, and even extensive getaway vacations. What is great about this rewards program is that it is not exclusive for Lucky Creek casino, but instead runs across all five of Genesys Technology Group's online casino brands: Lucky Creek Casino, Treasure Mile Casino, Grand Eagle Casino, Mandarin Palace, and WisBet Online Casino. This means you can accumulate loyalty points and win rewards by playing at any of these online casinos!
The Loyalty Club consists of four different tiers, from Bronze up to Platinum. The only way to improve your status in the Loyalty Club is to earn Loyalty Points by wagering real money on any casino game. Each player starts at the lowest level and climbs the ladder as they play, with bigger and better prizes and bonuses being available at each level. I think this is a great addition to the online casino and is a great way for Lucky Creek to award their most loyal and committed players.
Other Promotions
Outside of the sign-up bonus and loyalty rewards program, there are only a handful of other bonus promotions to take advantage of. Here is what is available at the time of writing:
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- Six Shooter Mondays: Deposit at least six times between Tuesday and Sunday and receive 66 free spins every Monday.
- 2021's Top Picks: Receive 30 free spins on selected jackpot-fueled slot games with any deposit
- Payday Payout: Claim a specific deposit match bonus every Monday of the month to be entered into a draw to win 100% of your deposits for the month back.
Banking Methods
Next, I moved on to look at the available banking methods at Lucky Creek Casino. I was pleased to see a nice variety of deposit and withdrawal options, which are summarized in the table below:
Deposits
Regardless of which payment method you use when depositing funds, all deposits are credited instantly, there are no deposit fees, and the minimum deposit is $20. This is great to see from an online casino and I was impressed! However, bear in mind that if you wish to claim a bonus, eWallet payments do not qualify. Therefore, you're best off funding your account using a debit or credit card or Bitcoin, the only cryptocurrency accepted on the site.
Withdrawals
When we take a look at withdrawal options, there is still a good selection of methods to choose from. However, there are some major drawbacks to withdrawing from Lucky Creek Casino. Firstly, withdrawal minimums for all methods are set at $100, which is a little high. Plus, the maximum amount you can withdraw in a single week is determined by your Loyalty Club status, ranging from $1,500 for Bronze Tier players and up to $5,000 for Platinum Tier players. This is unnecessarily complicated and Lucky Creek Casino would be better off offering a consistent upper limit to avoid confusion. Additionally, other than Bitcoin and eWallet payments which are are free of charge, withdrawals come with fees of $30 and $20 for bank wire and check payouts, respectively.
The payout time is also not ideal. If you are withdrawing via Neteller, Skrill, or EcoPayz, Lucky Creek states that you will receive your withdrawal instantly. However, when taking a close look this seems to not be the case. All withdrawals have a 48-hour processing fee, and payouts are only made on Mondays or Thursdays. In places where the eWallet options are not available, I recommend using Bitcoin as this has the next shorted withdrawal time. However, avoid bank wire and check where possible as it can take up for 3 weeks for you to receive your winnings!
Device Compatibility
Lucky Creek 100
If you wish to play any of the games on Lucky Creek Casino, you can do so from the web browser on your computer. They offer a downloadable client as well, but after I downloaded it I could not get past the loading screen, so something appears to be wrong with the software. For this reason, I would recommend just using the browser client as it worked perfectly fine for me when testing it.
There is currently no mobile app available on Lucky Creek Casino, but you can still access their website through your mobile internet browser and log in to your account. The only problem is that the only type of games that are available on your mobile phone will be slot games. There are 34 slot games in total that you can access from your mobile phone, such as Aladdin's Loot, Code 211, Cosmopolitan and Fistful of Dollars and Football Fever. However, with no table games or video poker accessible via mobile, this may not satisfy all players.
Customer Support
There comes a time when everyone needs some help from the customer support department of the online casino that they are gambling on. It appears that Lucky Creek is aware of this fact since they bothered to offer the three most popular customer support contact options that you will find in online casinos across the internet:
- Live Chat: Click on the chat icon on the bottom right corner of their website to speak to a customer service representative
- Telephone: Call Lucky Creek Online Casino on their international toll-free number: 888 595 5835
- Email: Send an email to support@luckycreek.com
Usually, I would always recommend making live chat your first point of call if you have any questions relating to your account. However, despite this being advertised as available 24/7, I was left waiting for 3 minutes before receiving a message that no operators were available and to leave a message. When trying again, the same thing happened. Most online casinos will respond to live chat messages easily within 1 minute, so Lucky Creek's services are well below par on this front.
That being said, the telephone support is great and I was speaking to someone on their team within a few minutes, so I would highly recommend this option. A also received an email response the day after sending my email queries, which is pretty standard.
Overall Verdict
Overall, Lucky Creek is a pretty average online casino. It has excellent high-quality games but there is not much variety, and it is clear the site has gone for quality over quantity approach. The welcome bonus is also pretty average, but I do love that the loyalty program is available across all five of the Genesys brands, which gives you even more options to play and earn points and rewards. I also love that Lucky Creek accepts Bitcoin payments to appeal to all users.
However, withdrawals are more confusing than they need to be with high limits and strangely only happen on a Monday and Thursday. Plus, customer support could so with some improvement. To summarize, Lucky Creek isn't a bad online casino, but it's nothing special either.